Jackpot City Casino Review (NZ)
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Jackpot City Casino Review (NZ)

By Dale Shelabarger, Updated:

Jackpot City casino seems to be one of the leading sites that is giving Las Vegas City a run for its money. The aptly named casino site that mimics the glittering gambling city of Las Vegas invites players to head over and enjoy an exceptional online gaming experience. The site, which is operated by Bayton Limited is licensed and regulated by the Malta Gaming Authority and has been in operation since 1998.

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Pros & Cons


  • Hugely Popular Brand
  • Good Live Casino
  • 24/7 Support
  • Lots of Deposit Methods
  • Generous Welcome Package
  • Mobile casino available


  • Limited Game Suppliers
  • Not the Fastest Withdrawals
  • No details about ongoing promotions
Available Countries and Games
Launched Date
January 1, 1998
Kahnawake Gaming Commission 00812, Malta Gambling Authority MGA/B2C/145/2007
Languages Available
English, French, Greek, Japanese, Norwegian, Portuguese, Russian, Spanish
Game Providers
Payment and Withdrawal Methods
Currencies Allowed
Withdrawal Limit
$8,000 a week
Withdrawal Method
ACH, Cheque, ClickandBuy, EZIPay, Easy EFT, EcoPayz, MasterCard, Neteller, PayPal, QIWI, Skrill, Visa, eChecks, iBanq, iDebit, instaDebit
Jackpot City casino NZ

Jackpot City Design and User Experience

Website design and appearance are usually the first pointer to a casino's operation standards. A carefully designed website where the operator is attentive to details is a good indicator that the site is serious and thus inspires confidence in its players.

Thankfully, the Jackpot City casino website spots a modern design with a glittering background that reminds one of the exciting Las Vegas gambling destinations. You, however, can access all the thrilling gaming adventures of Las Vegas and real casino premises from the comfort of your surroundings at the Jackpot City online casino.

The site is also easy to navigate, with the important menus and game clusters within reach and arranged in a drop-down format for easier accessibility. Help details are also within reach so that you can contact the customer service team when you do not easily locate the information that you seek at the homepage. New Zealand players will have no problem accessing the site in English as the site features multiple languages for easier communication.

Kiwi players will be happy to note that the site is easily accessible on instant play on their Pcs and mobile devices. Players who seek to download the Jackpot City mobile casino app can also download and install the app on their smartphones or tablets.


On desktops, an extravagant promotional header welcomes new visitors to Jackpot City. A well-drawn hybrid cityscape serves as a glossy backdrop for the welcome bonus. Sadly, the animated ‘exclusive offer’ medallion is no longer visible. But the site looks as good as ever on desktops and laptops which is important - a lot of operators have 'mobile casino' on the brain and focus on smaller devices to the exclusion of all else. This isn't the case with Jackpot City casino though. There are very few changes on mobiles and tablets as far as appearances are concerned- the branding, as well as the welcome bonus header, is retained. In fact, the Jackpot City casino platform seems more at home on smaller screens.

User Experience

For players who prefer to use their PC and Laptops, the homepage screen is split into two and installed on either side of the casino logo and welcome bonus banner. The left features a drop-down game menu that includes links to casino promotions and banking options. To the right are links to an FAQ section, a blog, language options, and the contact page. ​Orange casino account login and registration buttons are also located on the top right corner, complete with snazzy CSS mouse-over effects.

The same neat arrangement of menus is evident on the mobile platform, but with slight changes. The most important menus are tucked away in a pop-out panel, while the casino login/registration buttons are located at the bottom of the screen for easier accessibility.

The lobby is organized into an Eight-column layout which collapses on mobile screens. The site however does not present you with the full catalogue of mobile casino games unless you have signed up at the site. However, you can still be able to see the major game categories and a few of the featured games when you click on a game category. The graphics are appealing, with the dark colour-scheme serving as an excellent backdrop for the colourful thumbnails. The site boasts of hosting more than 500 mobile casino games which are organized into various categories.

In terms of design and usability then, we didn’t encounter any major issues on either desktop or smart devices. This was only slightly marred by the lack of an entire games lobby for all game titles which is only available upon sign up. Overall, the site looks great and features an intuitive navigation system. Below are more details on the games that New Zealand players will have access to at Jackpot City Casino.

Jackpot City Bonuses and Promotions

A site's reward system is almost as important as the casino's game selection. Consequently, Jackpot City has seen to it that their customers are showered with enticing bonuses and promotions. This includes deposit bonuses, VIP offerings and other perks. So how does Jackpot city fair when it comes to match bonuses and player perks?

Right from when players land at the site, it s easy to notice that Jackpot City is a generous site as new players can get in and explore the games list with a handsome bonus. The deposit bonus is of course dependent on how much a player is willing to deposit at the first instance. Consequently, the larger the initial deposit amount, the larger the bonus amount.

The welcome bonus is given out over the first 4 deposits that new players make at Jackpot City Casino NZ. Like other online casino offers, the Jackpotcity casino bonus comes with some terms and conditions that have to be met before you can withdraw it.

The terms include players having to make a minimum deposit of $10 for each of the 4 initial deposits and deposit match offers. Players must also meet the wagering requirements before they can withdraw the bonus.

More bonuses await Kiwi players as they can take part in the ongoing promotions which are regularly held at the site. The Jackpotcity bonus wheel is also available to reward players with free spins and cash credits among other prizes.

Claim Your Jackpot City Bonus

VIP Program

In an effort to reward and keep high-rolling players, Jackpot City Casino operates a tiered point-based loyalty program. Typically, loyalty points are awarded each time you deposit and wager funds on pokies and table games. These can then be exchanged for bonus credits. Players can then get bonuses and other perks based on their tier. The VIP rewards include a dedicated customer support team and exclusive casino promotions among others.

Jackpot City Casino Games

In terms of games providers, Jackpot city chose to partner with a sole provider, Microgaming. Players looking for variety might wonder if their need for diverse gaming options will be met by the sole provider. However, this should not be reason to worry as Microgaming, been a pioneer games provider hosts hundreds of games from all major varieties. Players from New Zealand will in fact be spoilt for choice on a large number of popular pokies, casino jackpots and other casino games.

Online Pokies

New Zealand pokies games fans have at their disposal an excellent collection of top titles - more than 400 in fact. This includes Microgaming's all-time favourites as well as the most recent inventions in the video pokies industry. These include 5 reel pokies such as Thunderstruck II, Game of Thrones, Tomb Raider, Treasure Nile, and Alaskan Fishing.

There’s also a decent collection of progressive jackpot pokies like Fruit Fiesta, Major Millions, Lots of Loot, and of course the millionaire-maker, Mega Moolah jackpots.

Video Poker

There is more to Jackpot City games list than just real money pokies. Kiwi players will be entertained by a large number of interesting video poker games. Jackpot City NZ currently showcases popular titles such as Aces and Faces Power Poker, All Aces Poker, and Double Double Bonus.

Table Games Collection

Accompanying Jackpot City’s superb range of online pokies are standard table games like roulette featuring three versions: French, American, and European. Blackjack is also extremely well-represented with 40 different variants to choose from. Popular variants include Atlantic City Blackjack, Bonus Blackjack, Big Five Blackjack, and Spanish Blackjack.

If you are a beginner in online casino gaming, Jackpot City's collection of virtual table games prepares you for your advent into the thrilling live dealer section at the casino. If you're unfamiliar with a game, playing against real-life opponents is one of the more off-putting experiences. And gamblers are not always known for their chivalrous behavior either, especially when it comes to newcomers.

Nonetheless, New Zealand players ready to face off against real-life opponents have access to one of the best live casino specialists of all. Players also have a choice of other popular table and card casino games such as Keno, Baccarat and scratch card games.

Live Dealer Games

Jackpot City Casino's live dealer suite is powered by the most experienced live game developer, Evolution Gaming. This software developer is considered absolute royalty within the casino-entertainment industry and is one of the best providers of live dealer casino games.

Its outstanding feature-filled platform operates across all gaming devices and includes numerous in-game elements that enhance play such as live chat and detailed statistics. Some of the live dealer tables have also been stylishly done and can also be customized to suit your mood and status.

Available live casino games include blackjack, baccarat, roulette, Live Monopoly and poker. All are overseen by professional croupiers with tables streamed in high definition. So Jackpot City has most definitely pulled off something of a coup by integrating Evolution Gaming’s software into its website.

What's the Best Game to Play at Jackpot City?

The JackpotCity Casino's collection of online casino games have been carefully chosen to appeal to all players regardless of whether they prefer pokies to table games or live dealer titles. The games also feature diverse themes, animations and entertainment features to grant all players an awesome gambling experience. However, it is also easy to notice that some games receive more gameplay than others.

For instance, the Mega Moolah progressive jackpots attract more punters, with its jackpot amounts rising steadily within a short time. The timeless Immortal Romance also ranks among the most played games possibly due to its player-friendly RTP of 96.80%. Understandably, most players will have a different opinion depending on their game preferences and gaming experience at Jackpot City Casino.

Jackpotcity Deposits & Withdrawals

Playing real money games at Jackpotcity online casino is easy and hassle-free thanks to the diverse banking options offered at the site. Kiwis can make deposits using payment options such as Visa and Visa Electron, MasterCard and through bank transfers. Other convenient banking options include use of e-wallets such as Interac, Neteller, Skrill and Trustly. Players are encouraged to make withdrawals using the same payment method they used to make the deposit.

Payment Method Deposit Withdrawal Withdrawal Time
Mastercard ✔️ 2-6 days
Interac ✔️ ✔️ 24-48 hours
iDebit ✔️ ✔️ 24-48 hours
Instadebit ✔️ ✔️ 1-5 days
Apple Pay ✔️ N/A
Dotpay ✔️ ✔️ 1-2 days
eCheck ✔️ ✔️ 1-2 days
Entropay ✔️ ✔️ 1-5 days
ecoPayz ✔️ ✔️ 24 hours
Muchbetter ✔️ ✔️ 24-48 hours
Neteller ✔️ ✔️ 24-48 hours
Paysafecard ✔️ ✔️ 1-2 days
Trustly ✔️ ✔️ 24-48 hours
Skrill ✔️ ✔️ 24-48 hours
Visa ✔️ ✔️ 2-6 days
Wire Transfer ✔️ ✔️ 3-7 days

Customer Support

Jackpot City Kiwi customers do not have long to wait to get a response to any questions they may have regarding the site. To start with, there is a handy FAQ section that contains answers to basic queries such as how to register and operate your Jackpotcity online casino account, how to make payments and how to access bonuses at Jackpotcity.

For the resolution of urgent issues, punters can contact the multilingual customer support agents on live chat, which is operational 24/7. Customers can also contact them by sending them an email if it is a matter that does not require much urgency.

Safety and Security at JackpotCity

Considering the competitive online casino industry, any casino that operates for more than 20 years has got to be having a secret recipe for success. While this doesn't guarantee that an operator is completely above-board, it's a major trust signal. Having been operational since 1998, Jackpotcity has demonstrated resilience and stability and Kiwi players are assured of their funds are safe when they sign up at the site.

Security is also guaranteed as the website is secured with 256-bit encryption so that any personal and financial information that you transmit will be safe. You can even be able to tell if SSL has been deployed by looking at the site's address where you can see a padlock. Underage gamblers are barred from signing up at the site as Jackpotcity carries out thorough vetting of their customers during registration. Gaming enthusiasts are also encouraged to gamble responsibly at the site.

Licensing and Regulation

New Zealand players will be playing at a legitimate site that meets all the requirements set out by gambling regulators. Jackpotcity meets the requirements set out by the Malta Gaming Authority and is fully licensed to offer gambling services to players in NZ and other geographical locations. The games at JackpotCity are also fair as Microgaming gaming software is regularly tested by eCogra.

Our Final Thoughts on JackpotCity

It's fair to say that JackpotCity Casino has plenty to offer New Zealand players. Design and UX are absolutely fine across all gaming devices. The mobile casino version of the site works smoothly without hitches. We were particularly impressed with the desktop site and the bold Las Vegas-styled promo header. Although the standard casino games are powered by just one developer (Microgaming), there are more than 500 real money games to choose from ranging from pokies and video poker to table and card as well as live casino games. This game collection is more than enough to keep most players occupied at Jackpotcity Casino NZ.

There are however a few pain points that the casino could improve on. We really could have done with specific details regarding the loyalty points-based VIP scheme. The welcome bonus terms and conditions could also be fairer to match with the industry standard. Furthermore, we’re still none the wiser about the exact benefits offered to high-rolling gamers. Telephone and social media contacts could also be great help seeing as we are living in a digital era where mobile phones are a necessity for all players.

The few hiccups aside, we'd conclude that JackpotCity NZ is a fairly worthwhile real-money gaming site. Provided you approach the bonus level-headed and consider the fine print, there's every chance that you'll have a positive gambling experience.

Jackpot City Casino FAQs

Is it safe to play at Jackpot City Casino?

Since its establishment in 1998, Jackpot City Casino has maintained a reputation as a trustworthy online gambling destination, holding a valid license issued by the Malta Gaming Authority.

How quickly does Jackpot City Casino payout?

Jackpot City Casino withdrawal alternatives and timelines are shown below: Card payments take 2-6 days, and E-Wallets take 24–48 hours. Bank Transfers: 3-7 days.
Waiting Time: 24–48 hours

What Withdrawal Methods does Jackpot City Casino offer?

Jackpot City Casino's withdrawal options are listed below. MasterCard, VISA, ACH, Cheque, ClickandBuy, Neteller, PayPal, instaDebit, EcoPayz, EZIPay, eChecks, QIWI, Skrill, iDebit, iBanq, Easy EFT, Easy EFT

What Payment Methods does Jackpot City Casino offer?

Jackpot City Casino accepts Neosurf, Visa, Mastercard, bank transfer, Trustly, Skrill, ecoPayz, Neteller, PaySafeCard, and Entropay.

What games are available at Jackpot City Casino?

A wide selection of exciting casino games can be found at Jackpot City. You can begin by engaging in any number of online games, such as pokies, bingo, baccarat, roulette, poker, or online scratchies.

How can I become a member at Jackpot City?

Click "Play Here >>" at the bottom of the screen and then "Sign Up" in the top right corner to create an account and start playing at Jackpot City Casino.

What are Jackpot City's wagering requirements?

Jackpot City's 50 free spins have no wagering requirements.

Can Jackpot City Casino give me a bonus?

Yes! New players at Jackpot City Casino earn 50 free spins bonus on Boom Galaxy simply for registering.

Who operates Jackpot City Casino?

Bayton Ltd is the owner and operator of Jackpot City Casino, which was founded in 1998.

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