How we rate Best Online Casinos
Our review process involves a combination of objective and subjective data points.
Examples of objective data points that would enhance a player’s gaming experience include PayPal availability for deposits and withdrawals, Evolution’s suite of Live dealer casino tables and a range of games that includes the best of the best software providers like NetEnt, Microgaming Donand WMS. Either a casino includes these aspects for the player’s benefit or they don’t – there’s no arguing around it. Subjective data, on the other hand, would take into consideration such characteristics as the quality of the design, user interface and the friendliness and helpfulness of the customer support services.
Now, although we may judge that the website has all of these attributes (and be quite strident in said convictions), that may not be the experience of another player, or another reviewer. We may consider Jackpot City or Spin Casino, for example, to be attractive and smooth but William Hill to be cumbersome and dated looking. A player may entirely disagree with this conclusion. On the other hand, Jackpot City casino doesn’t offer PayPal and William Hill casino does; there can be no difference of opinion there (although, of course, the importance of PayPal to a customer may differ greatly).
These are the areas we scrutinize for our reviews:
Bonuses, Promotions and Free Spins
In our casino reviews, we will always give you the most up to date information about bonuses and promotions that each online casino is offering. You will never sign up to a casino again feeling like you’re being taken advantage of. We extract the small print – the welcome bonus minimum deposit, the wagering requirements, the timeframe, the daily withdrawal limits – and feed you the facts. Yum, delicious.
Best Online Casino Software
The best online casinos are built upon the platforms created by software developers. However, that shouldn’t mean that the available slots and table games should only be made by that developer. A casino may be powered by companies like NetEnt, Playtech, Dragonfish, Nektan or Quickfire by Microgaming. But if the casino is only offering NetEnt pokies, or NetEnt’s live dealer games and not featuring pokies from exciting new developers like Yggdrasil or Evolution’s market leading live dealer platform, then there’s probably a casino with greater variety out there. Our reviews will highlight what each online casino offers, the strengths and weaknesses of their offerings, and help you locate the casinos with your favorite pokies and table games.
Best Payment Options
The quality and efficacy of a casino’s payment options are based upon one simple question: How easy is it to deposit and withdraw money in a timely manner with minimal fuss?
When answering this question, we look at the variety of payment methods; all casinos accept credit and debit cards including VISA and Mastercard, as well as bank transfers. Pretty much all will offer an E-Wallet option such as Neteller and Skrill (hopefully both) and maybe even a pay by mobile phone bill option such as Boku. Only some online casinos offer PayPal deposits and withdrawals, mostly because PayPal are quite selective about which casinos can offer it. Not only is PayPal a desirable way to pay, as there are minimal fees and no need to provide the casino with your personal information, but it is also indicative of a respectable and well regarded casino that it has been granted the right.
We also pay close attention to hidden fees and timescales; daily withdrawal maximums, casino and bank processing times etc.
We’ve said it before and we will say it again: we now spend 65% of our digital media time on mobile devices. If a casino has spent no time or effort in developing a multi-platform product that is specifically suited to each one, then they are severely limiting their opportunities. A casino may have an amazing desktop experience, but as things progress ever further mobile, they might find themselves losing customers in the not too distant future…
We expect the mobile or tablet experience to be excellent in its own right, utilizing fully the lightness and playfulness that mobile casino gaming can now offer in the smartphone age.
Licensing and Geographical Availability
We only feature fully licensed and regulated casinos on InsideCasino.com. Our reviews will tell you if a specific casino is not available in your jurisdiction.
Best Casino Customer Support
It’s simple; if an online casino has poor customer support then it follows that a casino doesn’t really care about its players. If a casino doesn’t care about its players, and is only interested in stripping money off them like bark from a tree, then it is a casino that doesn’t deserve your business.
We test each casino’s customer support mechanisms including telephone, live chat, email and Contact Us forms. We check for availability and helpfulness. Frankly, we expect a 24/7 live chat feature in this day and age – anything less is a mark down.
How sites become Best Online Casinos
All these data points are fed into a rating generator. A complex algorithm, devised by physicists, is then applied. A resultant rating emerges from the other side and sits on top of our narrative review like a Christmas angel.
Remember, the generator is not human and does not make mistakes. So browse our Best Online Casinos now, we are sure you’ll like them. If you disagree with any of our reviews, feel free to get in contact with us below.