Frank Casino Review (NZ)

Design and UX

Frank Casino is decked with bright colours, with the logo spotting a crown and a golden yellow font. The neat arrangement of the main menus takes you to the games lobby, customer chat service, bonuses, and promotions. The sign-up and login icons are within reach at the top right of the website, while the promotions take center stage. The lower banner holds the game providers, operator info, and banking options.

The site is easy to navigate, with the games lobby subdivided into major categories such as jackpots, pokies, live casinos, sports, and other clusters. To choose your favourite games, you can filter them according to game provider, popularity, payouts, and volatility or from its game category.

The same smooth navigation is evident in the mobile platform where you can launch the site without having to make any app downloads to access the site.

Frank Casino Game Variety

Frank Casino is among the sites with the most extensive collection of online casino games. Whether you prefer video poker or pokies to live casino games, you can find a game that meets your preference.

The games are easily sorted into categories such as pokies, tables, jackpots, live casino, video poker, or more. They are provided by more than 100 game providers, among them being giant brands such as Big Time Gaming, Microgaming, NetEnt, Playtech, and Scientific Games. Others include Quickspin, Play n Go, Yggdrasil, Thunderkick, Evolution Gaming, and Elk Studios.

Pokies

You have more than 2500 pokies to choose from, where you can sort them out according to popularity, new, volatility, or hot games. Popular titles include Avalon, Wild Wild West, Jumanji, Hotline, and Jammin Jars Megaways, among others.

Frank Casino also has a large collection of progressive jackpot pokies such as Divine Fortune, Rainbow Jackpots and Mega Moolah. With such an extensive collection of pokies, all players can find pokies that appeal to their gaming needs in terms of themes, bonus features and betting limits.

Table and Card Games

Table and card aficionados only need to click on the table games icon to access their favorite skills games. There are many variations of roulette, baccarat, and blackjack. There are also poker, Keno, and craps.

Video Poker

Video poker fans will have their fill of all the favourite video poker games such as Deuces Wild, Joker Poker, Aces and Eights, Aces and Faces as well as 3-card poker, among others.

Others

In addition to the table and pokies games, you can also play scratch cards such as Queen Gold, Gold Rush, Break da Bank and Avalon scratch.

Frank Casino Live Games

Frank Casino transports you to the live gaming studios from Evolution Gaming and NetEnt, where you can watch in real time as the games are being conducted. The live casino games lobby presents you with the different game variations and the minimum and maximum table limits.

Some of the live table games that you can play include Lightning roulette, blackjack common draw, Auto roulette, live poker, and baccarat. The limits are suited to all players, including low rollers, VIP, and high rollers.

Frank Casino Customer Support

You have the help of a multilingual customer support team at Frank Casino should you run into any problems when playing at the site. Help is available instantly from the 24/7 live chat service accessible by simply clicking on the customer service chat option.

You can also send them an email at support@frankclubcasino.com. The site does not provide a telephone number, which would be a welcome addition for players who prefer this option over chat or email communication.

Frank Casino Payments

Frank Casino scores highly for its speedy and efficient payment services.

To start with, the casino supports multiple currencies, including the Euro and the US Dollar. You can deposit into your account using Skrill, Paysafecard, Visa, Much Better, Astropay, Neosurf, MasterCard, Ecopayz, Neteller, Trustly, and Qiwi.

The withdrawals are accessible through MasterCard and Visa in some regions, Trustly, Skrill, and Neteller.

You can only withdraw a maximum of NZ$100,000 or currency equivalent per month. The withdrawals are processed within 24 hours and thereafter submitted to your preferred account. This may take 3 or more days, depending on the banking institution that you have chosen.

The payout process is fast in comparison with other sites, with only a 24-hour waiting period. The short waiting period, however, means that you should be careful when making the withdrawal request since you would not be able to reverse the request once the 24 hours have elapsed.

Promotions and VIP Club

New and regular players at Frank Casino will benefit from the numerous daily, weekly, and monthly promotions. Consistent gaming will also enable players to join and rise up the VIP levels to get bigger rewards. From the beginner to the highest level, the Dark Knight, players can benefit from up to 5X monthly cashback offers.

Players can also earn free spins, deposit bonuses, Franks’ complimentary points, and bonus money and tournament rounds when they play real money games consistently at the casino.

Licensing and Player Safety

Frank casino is owned by Avento N. V Company, which is licensed to operate by the Curacao and Malta gambling bodies. Players are therefore assured of playing at a legitimate gaming site that adheres to the required security and fairness standards.

The casino also provides players with advice on how to control excessive gambling. The responsible gambling page has information on which institutions to refer to, in case of gambling addiction and irresponsible gambling problems.

Frank Casino Review Conclusions

It is evident that Frank Casino has made an extra effort to cater to all of its players' needs. The games list is more than adequate for players with diverse gaming preferences. The services are also above board, though the provision of a telephone contact would go a long way in improving service provision. If you would like to sample the large games collection, you only have to sign up and explore Frank Casino with the generous welcome bonus provided to new players.

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