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Royal Panda Casino Review (NZ)
Our rating
4

Royal Panda Casino Review (NZ)

By Dale Shelabarger, Updated:

Unveiled in early 2014, Royal Panda Casino has fast become a major presence in the online casino industry. It’s licensed by the Malta and UK Gambling Commission and enjoys partnerships with a host of software developers including 1x2, Aristocrat, Barcrest, Elk Studios, Evolution and NextGen Gaming. As a result, Royal Panda is able to offer it’s customers an extensive range of games. But what about things like usability, promotional variety and customer service? For our latest review, we’ll take a closer look at just how well it performs in these critical areas. Suffice to say, we won’t be pulling our punches.

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Pros & Cons

Pros

  • Wide Game Selection
  • VIP Package
  • Live Dealer Games
  • Competitive Loyalty Points Scheme
  • Mobile friendly
  • High withdrawal limit

Cons

  • Wagering Rules
  • Support is not available 24/7
  • Limited withdrawal options
  • Few table game varieties
Available Countries and Games
Launched Date
January 1, 2014
Licences
Malta Gaming Authority MGA/CRP/237/2013
Languages Available
English, Chinese, Finnish, Japanese, Norwegian, Portuguese, Spanish
Game Providers
Payment and Withdrawal Methods
Currencies Allowed
NZD, BRL, CZK, EUR, GBP, INR, MXN, PLN, USD
Withdrawal Limit
NZ$50,000 per day
Withdrawal Method
Bank Wire Transfer, Maestro, MasterCard, Neteller, Skrill, Visa

Royal Panda Website

During our assessment of the Royal Panda Casino, we were very interested to read their mission statement. Indeed, it brought tears to our eyes. Here’s an extract:

“…with more than a decade’s experience of this exciting industry… it still surprises us how poor the user experience often is at online casinos. Know what we mean? (Um, yes)

…what if we were to launch an online casino that really cares; a place where players truly feel appreciated and entertained like at no other casino, and where ease of use is a top priority.”

Finally, an operator who actually acknowledges the deficiencies that bedevil so many online casinos. So how does RP measure up against its own lofty expectations?

Royal Panda Casino Bonus and Promotions

With the above spiel firmly in mind, we felt it our duty to go through Royal Panda’s promotions section with a fine-tooth comb. This is what we found:

Royal Panda’s welcome bonus promises a 100% match on all first deposits up to NZ$100 – not a bad opening gambit all things considered but hardly unique. Unfortunately, it’s also subject to dime-a-dozen wagering rules of x35, although these only apply to bonuses.

Any winnings are added to player accounts but must be played through thirty-five times before anything can be withdrawn. So there’s nothing particularly new there then.

A loyalty points system is also in place which offers the following redemption rates:

At first glance, it would appear that the above rates are rather harsh. For instance, 450 points are required for a NZ$10 bonus (we’ll leave you to do the maths). Nevertheless, it is worth remembering that loyalty schemes are primarily intended for regular gamers with large budgets. So in comparison to some of the gruesome reward schemes we’ve come across, RP’s offering should be appealing to many players.

Visitors will also find an excellent range of luxury ‘gifts’ that they can exchange points for. These include luxury items like iPhones, iPads, Mac Books, and even Las Vegas holidays. A weekly ‘bamboo bonus,’ which increases deposits of up to NZ$100 by 50%, is also available every Friday.

Yet another promotion is laid out for customers in the form of ‘Lucky 21’. Aimed at Blackjack enthusiasts, NZ$210 is up for grabs on the 21st of every month. The offer applies to Royal Panda Live Blackjack and Royal Panda Live Blackjack VIP and requires players to hit a blackjack during play.

Some aspects of Royal Panda’s casino promotions are almost as generic as the ones it rails against in the ‘about’ section (wagering rules). The promo section isn’t that easy to follow either with information about the two welcome bonuses placed at the top and bottom of the page. With these criticisms aside, every single promotion is accompanied with clearly laid out terms and conditions. The loyalty reward system is also competitive while the Lucky 21 promotion offers some degree of originality. In summary, there’s nothing wrong with the promotions offered by Royal Panda Casino compared to those peddled by other casinos. They’re just not quite as original as they make out.

Promotions are correct at the time of writing this review. Visit Royal Panda for up-to-date promotions. Full T&Cs Apply.

Royal Panda Casino Games

Royal Panda features an outstanding collection of casino games that numbers well over 2000. They’re located in a no-frills game lobby which consists of a six-column thumbnail layout. It’s split into the following categories:

The games are played in a simple Flash-based overlay and may be sorted alphabetically or according to popularity. Autocomplete search functionality is also provided for easier browsing.

Royal Panda Casino Pokies

Casino pokies are split into ‘classics’, ‘jackpots’, and ‘video pokies’. There are 30 classic games, 17 jackpot titles, and far too many video pokies for us to count without feeling giddy. The enormous collection includes popular titles such as the ubiquitous Gonzo’s Quest, Divine Fortune, Raging Rhino, Butterfly Staxx, and Koi Princess. Like all casino games on the site, each one can be played for fun before real money has to be deposited.

Popular games at Royal Panda

Live Dealer Games

The live section features the usual group of ill-looking female croupiers smirking back from a large promotional header. Beneath the off-colour femme fatales are 19 live casino games including variants of baccarat, blackjack, roulette, and poker. All are broadcast from live studios and streamed in TV-quality HD. Every dealer is also trained to the same standards required of land-based casinos.

Live dealer games at Royal Panda

Royal Panda Casino App and Mobile

Royal Panda provides a dedicated website for mobile and tablet devices which strongly resembles the desktop version. During our visits, there was no hint of lag and the games ran without incident. The reduced number of casino games (220) should also be more than enough to be getting on with unless players are sheltering from a nuclear winter or some such prolonged calamity. In addition, the live suite is also available on both mobiles and tablets which isn’t always the case.

VIP Scheme

A tiered VIP package is available on the Royal Panda website and runs in conjunction with the Loyal Panda scheme. It’s structured the following way:

RP isn’t too keen on divulging the benefits which come with these VIP levels but they assure customers on the website that they’ll be treated like royalty. So that’s good.

Customer Support

The Royal Panda website continually bangs on about its high levels of customer care. We were therefore more than happy to kick the wheels of its support section so see what all the fuss is about. In fairness, RP is entitled to wax lyrical because they include an FAQ section, live chat, an email form, email address, and a dedicated ‘hotline’ telephone number. All of these are manned daily from 9 am to 12:30 pm – that’s a long time to be dealing with irate, confused, and/or hysterical gamblers.

Royal Panda Casino Review Summary

It’s easy to see why Royal Panda has become such a popular destination among gamers. While they’re not quite as unique as they think they are, we couldn’t find much, if anything wrong with their offerings. The platform looks good across all devices and retains the kind of visual consistency required to build and retain trust. Despite the wagering rules on bonuses, most of their promotions are pretty competitive too – we particularly liked the loyalty shop. So in conclusion, it seems that Royal Panda isn’t going to become extinct any time soon.

Royal Panda FAQs

Is Royal Panda Casino legit and safe?

Royal Panda Casino was launched in 2014. With a huge varierty of games from popular software providers, it is a legitimate online casino fully licensed by Malta and UK Gambling Commission.

How long does it take Royal Panda Casino to pay out?

Royal Panda Casino withdrawal options and timeframes vary as stated below: Card Payments: 1-5 days, EWallets: 0-1 hours, Bank Transfers: 1-5 days, Pending Time: 0-24 hours

What withdrawal options are available at Royal Panda Casino?

Here are Royal Panda Casino's withdrawal options: Visa, MasterCard, Bank Wire Transfer, Neteller, Skrill, Maestro

What payment methods does Royal Panda Casino have?

Here are Royal Panda Casino's payment/deposit options: Skrill, Neteller, PaySafeCard, ecoPayz, Mastercard, VISA, SOFORT Überweisung, Giropay, InstaDebit, Trustly, EuTeller, Nordea, VISA Electron, Maestro, Zimpler, AstroPay, iDebit, Bank transfer, Safety Pay, E-PRO, VenusPoint, iWallet, Interac, MuchBetter, Klarna, Danske Bank

What games can I play at Royal Panda Casino?

Royal Panda Casino has a huge variety of games where you can win real money. You can start by playing well known real money casino games that include: Pokies, Roulette, Blackjack, Sports betting, Video Poker, Baccarat, Jackpot games, Live games, Scratch cards, eSports betting

How Do I Sign Up at Royal Panda Casino?

To sign up at Royal Panda Casino, go to their website at royalpanda.com and click JOIN NOW at the upper right corner of the page.

What are Royal Panda Casino wagering requirements?

A wagering requirement is a multiplier that determines how many times you must play a bonus amount before you can withdraw your winnings. At Royal Panda Casino, the wagering requirements vary per game.

Can I get a bonus at Royal Panda Casino?

Yes. New Players of Royal Panda Casino can get a 100% Welcome Offer up to NZ$1,000 upon signing up.

Who owns Royal Panda Casino?

Royal Panda Casino is an online casino launched in 2014 that is owned and operated by Royal Panda Limited.

Does Royal Panda Casino offer free spins?

Royal Panda Casino offers a variety of bonuses including free spins.

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