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As you would expect from an 888/Cassava Casino, much of their gaming content is produced in-house. These 888 gaming exclusives include pokies like Millionaire Genie, Irish Riches, and A Nightmare on Elm Street, based upon the 1984 Hollywood movie that made Freddy Kruger one of the most feared fictional characters of our time. If you’re going to confront the demon, you might as well try and make some money off it.
From the outset, we were scratching heads on why EmuCasino is so popular in NZ. Yes, it isn’t the best casino website on these shores, but our team does have access to the large number of players who visit their site and in our view, this didn’t marry up with how good their design is.
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Now we have had a good play around on their website, it makes more sense to us. The Emu site is simple, but it works. There aren’t any fancy bells and whistles, just a solid website with decent online pokies and of course, their design is in black. This ticks most of the important boxes for players in NZ.
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More about Emu Casino
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no site that has been servicing Kiwi players for over a decade. Many of the casino sites we review, throw up all of the casino games they can get their hands on. Emu on the other hand, seem to have done away with the crap and are only listing the games that we know, and they seem to know, are popular with players in NZ.
4.9 / 5
Pokies
We still aren’t sure why the 1st pokie listed on their site is the Aus Dem Tal game. I guess calling the casino Emu wasn't enough for these guys. Our tip for them would be to forget about the alphabetical ordering and drop that pokie title further down the list.
Moving further on, they do have some decent pokie games and have integrated with most of the powerhouse pokie developers. The filter options aren’t the best though and they could do with adding some more filter options in there. Their search function works, but only if you get the pokie name spot on, it won’t help you out on typos or misspellings.
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Free Spin Pokies
Yes, you read it correctly, free spin pokies are offered right from the get go. This is where Emu casino’s NZ experience shows, because free spin games are always a win win among Kiwis. The Emu casino free spins pokie range is actually pretty decent also. Unbeknown to most players, pokie sites do have access to a lot of free spin or demo games from the developers, but very few of them go the extra mile to incorporate them into their casino sites. Emu clearly knows what local players want, so they have gone ahead and delivered on it.
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Crypto Games
Emu NZ have recently included crypto games into their portfolio. In short, these are the same as normal pokies, but can be played with using crypto as a payment option. Taking a normal pokie game and adapting it so it can be played with crypto is massively more complex than it sounds. Because of this, the range of crypto pokies available online has been lacking over recent years, to say the least. There has been a surge in crypto game development over the past year or so and Emu casino have taken full advantage.
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Casino Table Games
On the casino table game front, computerized dealer options are limited to roulette and blackjack. If you’re looking to settle in for a decent playing session and want a live dealer, they do have the full suite of Evolution live casino games. Here is the catch though - they have partnered with the
best live casino
game provider in the market, but we struggled to get the table games to load properly. The system was very glitchy, which is the last thing you want when you are on a live table. Hopefully by the time you read this review, they have resolved this issue.
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EmuCasino on Mobile
Emu casino’s mobile site is similar to the desktop version we tested in some of the earlier parts of this review. Playing on mobile doesn’t give you anything fancy and it is far from being state of the art. However the Emu mobile casino site is simple, works well and has a decent fixed menu across the bottom that has the options most players will be looking for.
Star
We do think that the Emu mobile casino does have room for improvement though. It looks and feels like their development team have taken a desktop website and changed it around, to make a mobile website. Yes, this can work in other industries, but for casinos, you really have to go beyond that. Mobile casino apps are massively different to their desktop counterparts, because that is what is required for players when they spend hours playing pokies from their mobile. If Emu can’t provide their players with a mobile app, they should at least try and get their mobile site’s look and feel as close to an app as possible. They are missing the mark on this.
Payments and Withdrawals
4.6 / 5
The range of payment and withdrawal options for players at Emu are impressive. There is a decent range of debit and credit card payment options, e-vouchers including Neosurf, e-wallets like Neller and the increasingly popular cryptos like Ethereum and Bitcoin. The minimum deposit is set at NZ$10.
How fast the casino withdrawals are, depends on your chosen method. Most of the cash out methods are processed instantly, whereas other banking methods require ID verification and can take a few days to complete. Most of the cash out methods have a $2,500 per transaction limit and are free from processing fees on 1x withdrawal every 30 days. After your 1st withdrawal within 30 days, Emucasino 'reserves the right’ to charge 3.9% per transaction.
Given the large number of banking options and varying cash out times, we’ve put together an easy to follow chart for you:
Kiwi's Treasure
50 Spins for NZ$1
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The customer support for Emu casino’s NZ players is contactable 24/7 via email and live chat. In our tests, their live chat began responding to us almost immediately and were knowledgeable enough to handle our query.
Emu also has phone support, available locally from 1 pm - 10 pm. The good news is that it is on a local number, (+64) 09 9515843. The not-so-good news is that when we tried it, they didn’t pick up.
Responsible Gambling
Responsible gambling safety measures at Emu are mediocre. When you are logged in, you can set your own spending limits, which is becoming the norm nowadays. There are various responsibility protocols that could be adopted, but Emu focuses on 2 key areas. The 2 areas of focus are done well though, which are underage gambling and player timeouts.
Underage Gambling Checks
Emu casino’s website offers free play games, which can attract underage gambling. However, when a player decides to start playing with real money, Emu’s compliance team carries out checks to confirm that the player is 18+. If these checks are inconclusive, the player will generally be asked to provide ID.
Time Outs
The time out feature, otherwise known as self exclusion, is compulsory for many casinos in Europe nowadays. The team at Emucasino have followed this responsibility trend and rolled this out into NZ as well. If you want or need a break from playing and do not want to be contacted, there are time out periods of 24hrs up to 6 weeks. If you want to take it a step further, you can go for a temporary self exclusion, from 6 months up to 5 years. You can also go for a permanent self exclusion, but remember, permanent means permanent and it cannot be reversed.
Final Thoughts on Emu Casino NZ
This casino didn’t exactly hit the ground running, when they decided to call themselves Emu casino, prior to entering the New Zealand market. That said, they have clearly put in a bit of work since then, to understand what Kiwi players want and they seem to be delivering on it. Their casino site does what it says on the tin and their bonuses, pokies, free spins and customer support, all work well.
The biggest gripe I have with this Emu is the quality of their mobile casino website, which I feel is probably due an update. The mobile design is OK and yes it does work, but given that 80% of online pokie playing is done on mobile devices nowadays and technology moves quickly, Emucasino should slide a mobile revamp to the top of their To Do list.
Likewise, they have a small collection of card games with all bases covered. Multihand Blackjack, American Blackjack, and Triple Card Poker represent the West, and Baccarat represents the East.
like Thai Flower, designed by High 5 Games. There are also pokies from Scientific Gaming such as Barcrest’s Rainbow Riches, and Bally’s Titanic pokie, based on the highest-grossing movie of all time.
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