Casitsu Casino Review (NZ)

Casitsu Bonuses and Promotions

Kiwi players are treated to a decent selection of bonuses and promotions at Casitsu Casino that players are able to claim. After the welcome bonus expires, players have access to four other bonuses that refresh every week and have fairly decent value on top of it. However, other casinos boast a much wider variety, which can be more appealing.

Welcome Bonus

New signups at Casitsu Casino are given a welcome bonus package worth up to NZ$1,000 with an extra 50 free spins on the pokies game "Avalon: The Lost Kingdom". The value of the bonus package is honestly rather underwhelming, especially when we look at it alongside its high 50x wagering requirement. On the bright side, though, you do get extra value from your deposits that already have a 3x wagering requirement on their own. 

Key Terms

Other Promotions

When the welcome bonus expires, Casitsu Casino offers a few other bonuses to get players a bit more out of their real money deposits. The variety isn't especially impressive, but all of them are recurring so players can claim them every week. We've given a basic summary of these bonuses below: 

• Wednesday Free Spins: Deposit at least NZ$20 on a Wednesday with promo code "SHINOBI" and get 75 free spins on a selected pokies game.

• Friday Free Spins: Deposit at least NZ$20 on a Friday with promo code "PARTY" and get 50 free spins on the "Aztec Magic Bonanza" pokies game. 

• Sunday Reload: Deposit at least NZ$20 on a Friday with promo code "NINJA" and get an extra 50% of your deposit up to NZ$100 and 50 free spins on a selected pokies game.

• Weekly Cashback: Claim a percentage of your losses from casino games over the week on the Monday of the next week, starting at 10% and increasing to 15% when you reach a high enough VIP level.

VIP Programs

And indeed, Casitsu Casino has a simple, if fairly unremarkable VIP program. The program revolves around a basic comps system—players earn comp points from wagering real money, which accumulates to unlock rewards at certain thresholds. These rewards include extra bonuses, higher cashback bonus percentages, and higher transaction limits. The comp points could also be spent to claim bonus cash at a rate that increases alongside your VIP level. 

Casitsu Casino Games

Casitsu boasts a game library of over 4,000 games, a number that isn't quite as massive as other sites, but is otherwise fairly competitive. The game selection page is compact and shows most of the information you expect alongside a range of  filtering options to help you find specific games.

These game filtering options allow players to select game categories or games from certain software providers. A search bar is also available, allowing players to find specific games by their title. Notably, the available sorting options cannot be combined, which means players cannot find games from a category made by a specific developer, which would have been useful when looking for live casino games and other games that aren't just pokies games.

Pokies

Kiwi players will be pleased to find a good variety of pokies games available at Casitsu Casino. Despite having thousands of games from over 40 developers, however, Microgaming is notably absent from this list. On the bright side, developers like Pragmatic Play, Yggdrasil, and Thunderkick are available and are more than capable of picking up the slack in terms of pokies game quality.

Live Casino

Like their pokies game selection, Casitsu Casino has a fairly compelling range of live casino tables on offer, which is mostly provided by Evolution and Ezugi. However, there is a very prominent lack of games from Pragmatic Play Live despite the casino already hosting pokies games from Pragmatic Play. That said, the options that are still available have pretty good variety and should be more than enough for most players unless they absolutely want to play Sweet Bonanza Candyland or any live dealer game from Pragmatic Live. 

Crypto Games

A large chunk of the games available at Casitsu Casino support bets with cryptocurrency, which is made possible with the casino's wallet system that supports many of the popular crypto coins in the market. These crypto games can easily be found thanks to the bitcoin icon that marks the top right of supported games.

Casitsu Casino App and Mobile

Playing at Casitsu Casino on mobile was pretty straightforward. Since there is no need to download any app, the only thing to be concerned about is the website adjusting well to the smaller screens of mobile devices—which the casino manages to do without any major issues. The layout is easy to understand and navigation is smooth across the entirety of the site. 

Customer Support

A live chat service handles most of the customer support available at Casitsu Casino, which can be opened from anywhere on the site through a button in the corner. The live chat service-connected us to a customer support rep in a couple minutes, who was able to give us good answers to our test questions pretty quickly.  

Casitsu Casino Deposits & Withdrawals

Kiwi players at Casitsu Casino have a wide range of payment methods available for both deposits and withdrawals. The decently low minimum deposit of NZ$15 is pretty accessible for most players, and the cryptocurrency deposit options give even more options for those who want alternatives to traditional banking.

It is important to note, though, that Casitsu imposes a 3x wagering requirement on all deposits. While one can say this is meant to discourage players from immediately withdrawing their funds, requiring players to play through 3x more than their actual deposit (as opposed to the standard 1x) is unfair at best and extortionary at worst.

Casitsu Casino and Responsible Gaming

Like some (but not all) NZ casino sites from Dama N.V., Casitsu Casino gives players a wide range of controls over their gambling activity on the. These controls are available through the casino account page, and includes limits on deposits, wagers and losses. Players also have the option to limit the length of their sessions, as well as enable short-term cool-off and long-term self-exclusion.

Kiwi players can also upload documents for verification under the 'Profile' tab of the player account page. The verification process is pretty straightforward and is all done on the website, with clear instructions guiding new players through the process. While Casitsu Casino says they can take up to two weeks to complete verification, the wait from our testing only took a day or so.

Casitsu Casino Summary

Casitsu Casino is a generally solid online casino that Kiwi players of most game preferences can drop into and play at. Although many of its competitors have taken a step or two forward in terms of features and policies, the gaming experience here is still pretty good—just don't expect to be able to withdraw any winnings from your deposit.

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